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YOUR GUIDE TO PURCHASING
A PUPPY

Digger the Puppies Downunder Mascot

We understand the adoption of a new puppy is a daunting task for many.

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There are volumes of articles, studies and opinions about what the most suitable breed is for the typical family. The abundance of information is overwhelming!

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It is a difficult process and one that can take years before the decision to purchase a puppy finally takes place.

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We are here to remove the difficulty from the process.

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The decision to adopt a puppy is a life changing event for every family and one that is the next closest experience to raising a child.

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The process of purchasing a puppy should not be akin to the purchase of an everyday commodity!

It is the second most important event in the life of any family! It is the adoption of a family member!

 

At Puppies Downunder, we guide you through the adoption process to help you select the most suitable breed of puppy for your family.

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We encourage our customers to share with us their journey with their puppy from the first days at home to the many magical moments created as they grow.

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After all, it is our puppies which bring families together!

This is our mate Digger.

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Watch his tutorial as he guides you through the steps to purchasing one of our puppies.

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The steps are also listed below with all the links to the important information that you need to know.

Steps to purchasing a puppy

Step 1:

Browse our page Puppies for sale. Here you will find the litters which are available for sale.

Step 2:
 

Contact us to discuss your needs or to enquire about one of our puppies.

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Researching what breed is suitable for the family is a real headache and can be very overwhelming for many.

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We want to reassure our customers that we will help them find the right breed that is suitable for the needs of their family. We welcome you to contact us for advice on what breed is most appropriate for you and your family.

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We will listen to your needs and provide expert advice on what breed is suitable for your lifestyle, home, office, allergies, children, and pets.

Step 3:

 

We will organise a time with you to visit us or view the puppy via a Facetime appointment to meet the puppies and parents and ask questions.

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We encourage all customers where possible to come to our facility and meet the puppies and their parents. This will give you an idea of your puppy's temperament and what size you can expect your puppy to grow to.

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Our team will explain the attributes of each breed such as behaviour and the likelihood of shedding as well as what to expect when your puppy reaches adulthood. 

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You can meet our staff and watch demonstrations of them training our adult dogs. 

Feel free to talk to our staff and tap in to a wealth of knowledge from experts that are specialists in diet, training and grooming. 

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At your appointment we will give you an opportunity to secure the puppy by paying a deposit.

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Please note: We will not accept any deposits unless we are certain the purchasers are capable of being responsible pets owners and that the puppy and purchaser are the right fit.

Step 4:
 

If you have chosen a puppy we will ask you to complete our Puppy Order Form

and pay a 25% deposit to secure your puppy.

 

At this stage it is important that you read and understand our

Puppy Care Guide and Terms & Conditions.

Step 5:
 

Arrange a pickup time or contact us to arrange a courier/freight if unable to pick up in person.

Step 6:
 

Purchase the items listed on our New Puppy Checklist and Puppy Diet Guide so you are fully prepared when your puppy is ready to come home with you.

Step 7:
 

If you get home and need to ask a question, please call us.

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We are more than happy to go over everything with you again.

Step 8:
 

Please rate us on Google Reviews.

Step 9:
 

Touch base with us from time to time to let us know how your puppy is going.

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As responsible and ethical breeders, we will provide you with ongoing advice and

support for the lifetime of your puppy, so if you have any issues or queries

DO NOT HESITATE to contact us!

 

Please spend some time on our website exploring our pages and remember if you have any questions

please contact us!

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Thanks for visiting Puppies Downunder.

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